1. The Hotel reserves the right of admission.
2. Our check in is 12 Noon & Checkout time is 11 AM.
3. Early check in and checkout subject to be avai Noon & libility.
4. Guests need to carry the valid Address proof ID card of all persons. (Local ID not accepted)

Hotel Raj Mahal - Guwahati is committed to privacy for everyone who accesses our website. This site, www.hotelrajmahal.in, only collects personal data about you as needed to provide you with outstanding service, and to help process your request or provide you with information. INFORMATION WE COLLECT:
Information you give us. In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at the Hotel. Information collected during the course of the reservation and during your stay may include: Your name, email address, home and business address, phone number, nationality and payment card information; and Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Hotel. This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.

HOW WE USE THIS INFORMATION: We use the information collected from you primarily to fulfill your hotel reservation. Prior to your stay, this may include sending your information to the Hotel or sending you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience.

In some instances where we have your consent or where permitted under applicable law, we may send you marketing communications (which may include text messages) for products and services that we believe would be relevant for you. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites or to send you more relevant messaging. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, plan new hotel locations and services and other market research.

WHO WE SHARE YOUR INFORMATION WITH: We will share your information with the Hotel Management to fulfill your reservation. We also share your information with local Police Station as per Govt Law.

Aside from the purposes described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:
- when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Hotel property;
- when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or
- in the event of a merger, asset sale, or other related transaction.

Cancellation Deadline
The guest can cancel free of charge up to 2 days prior to arrival. If cancelled within 2 days of arrival, 100 % of the Entire Stay shall be charged.